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Homeless Outreach Team
Homeless Outreach Team Service Request
If you are reporting a crime or suspicious activity in progress, please call 911 or for non-emergency police assistance, call 760-931-2197.
Resources guide (mental health, crisis, housing, substance abuse)
Affordable housing program
Windsor Pointe housing project
The City of Carlsbad is committed to addressing the problem of homelessness in our community and has devoted local resources toward this goal. To meet the goals of the City Council's 5-Year Strategic Plan, staff have developed an updated Homelessness Action Plan to reduce homelessness and its effects on the community.
The Homelessness Action Plan continues the city's strategy of focusing on programs that will make the biggest difference for Carlsbad.
Quarterly progress updates
Staff provided quarterly progress updates to the City Council on progress made toward reducing homelessness and completing objectives and tasks outlined in the 2021-22 work plan. The fifth quarterly report was shared in December 2022.
Fifth quarterly report (July 1 - Sept. 30, 2022)
Fourth quarterly report (April 1 - June 30, 2022)
Third quarterly report (Jan. 1 - March 31, 2022)
Second quarterly report (Oct. 1 - Dec. 31, 2021)
First quarterly report (July 1 - Sept. 30, 2021)
Progress continues on homelessness
The City Council approved actions that will continue the city’s progress on reducing homelessness and its effects on the local community.
02/08/2023 6:18 PM
Expanding Carlsbad’s only homeless shelter
The City of Carlsbad has secured a $2 million grant from the County of San Diego to expand Carlsbad’s only homeless shelter to be able to serve women and those with children for the first time in the shelter’s 30-year history.
Carlsbad makes progress on efforts to reduce homelessness
The City of Carlsbad helped 18 people experiencing homelessness find permanent housing between July 1 and Sept. 30, 2022, one of several key milestones toward the city’s goal of reducing homelessness.
Witnesses sought in serious injury bicycle collision on Ponto Drive north of Breakwater Road
On September 28, at 5:25 p.m., the City of Carlsbad Police Department responded to a report of a bicyclist down near the intersection of Carlsbad Boulevard and Breakwater Road.
Homeless program results in 62 finding housing
The City of Carlsbad helped 62 people experiencing homelessness transition into permanent housing during the 2021-22 fiscal year.
08/29/2022 11:59 PM
Help with home projects
The City of Carlsbad has a unique program that connects people who need jobs with people who need workers.
07/01/2022 12:12 PM
Housing and homeless solutions
The Carlsbad City Council approved two agreements this week aimed at creating opportunities for lower-income residents and people experiencing homelessness.
City homeless program seeing positive results
City staff reported Tuesday that steady progress continues on efforts to reduce homelessness in Carlsbad.
06/09/2022 1:30 PM
Enhancing services at homeless shelter
This week the City Council approved a grant to enhance clinical services at Carlsbad’s only emergency homeless shelter, another step in the city’s work to reduce the number of people experiencing homelessness in Carlsbad.
Number homeless in Carlsbad down 20%
The number of people experiencing homelessness in Carlsbad has decreased by 20% since 2020, while the countywide number increased by 10%, based on the latest regional count, released May 19.
05/19/2022 3:01 PM
City awards federal grants to support low income residents
The Carlsbad City Council approved $527,154 in federal grants to help low and moderate income residents, with a focus on increasing and preserving affordable housing a reducing homelessness.
05/10/2022 7:20 PM
Homeless program results in 31 finding housing
The City of Carlsbad helped 15 people experiencing homelessness get into permanent housing in the second quarter of this fiscal year. This brings the total to 31 who have successfully transitioned off the streets since the city’s fiscal year began July 1.
New homeless services contract approved
The City Council approved a new contract Tuesday with the Community Resource Center to provide rapid re-housing assistance and case management services to 60 individuals and households experiencing homelessness in Carlsbad find a permanent home.
Progress reported on efforts to reduce homelessness
During the first three months of the fiscal year, the City of Carlsbad transitioned 16 people experiencing homelessness into permanent housing, made 28 shelter placements, cleaned up encampments, and updated city laws to address camping, aggressive panhandling and other quality of life concerns.
12/08/2021 10:55 AM
Updated laws, new emergency shelter options address homelessness
The City Council took actions Tuesday that will address public safety and quality-of-life concerns related to homelessness and public spaces, while pursuing two new long-term solutions:
3 homeless items at Tuesday's City Council meeting
09/24/2021 6:00 PM
Homeless outreach team virtual office hours
Join members of Carlsbad’s homeless outreach team for a conversation about homelessness issues during monthly office hours. Community members will have a chance to share their ideas and concerns and brainstorm ways to get more involved in the issue.
New laws to address homeless complaints
The City Council discussed several changes to city laws Tuesday aimed at improving public safety and quality-of-life concerns related to homelessness and public spaces, while protecting the rights of people experiencing homelessness.
Homeless Action Subcommittee Update
On Monday the City Council Homeless Action Subcommittee met to discuss current and planned city programs and to hear the input provided by the public at our recent town hall meetings and through the online survey. Watch the meeting video.
07/02/2021 4:33 PM
Mills to lead new Housing & Homeless Service Department in Carlsbad
The City of Carlsbad has appointed a leader with two decades of experience in the affordable housing and homelessness fields to lead a new department focused on these two critical areas. Amanda “Mandy” Mills will start her new position as Director of the Housing & Homeless Services Department July 6