New emergency notification system announced

In May 2024, police, fire and emergency management leaders from throughout the region announced a new technology that will make emergency evacuation instructions more precise and efficient. 

The new Genasys System will allow first responders to use more geographic boundaries when setting up evacuation zones and then directly notify people for that zone. Once danger has passed, the system will also make the process of getting people back home more efficient.

Before, first responders used a grid system to plan evacuations. Now, during an emergency, Carlsbad’s Police and Fire departments will use the new system to plan, conduct and communicate instructions to specific neighborhoods, called zones.

Carlsbad first responders have customized the zones based on their specific knowledge of our city and previous emergencies, like the 2014 Poinsettia Fire. 

Visit the Genasys Protect website or download the Genasys Protect App to find your zone and subscribe to alerts. You can also sign up to be notified about incidents affecting zones where family members live, where you work and other locations.

Genasys

Don’t worry, you will be notified about emergencies in your area even if you don’t subscribe, but having the app will make it easier to check on the status of your zone during an incident. Likewise, if you have signed up for AlertSanDiego, the new system will automatically contact you through the information you provided there.

About us

The Office of Emergency Management and Resilience supports the Carlsbad Fire Department's overall mission by coordinating emergency preparedness planning and training for city staff and the Carlsbad community.

A focus on cross-department and multi-agency planning for large-scale incidents distinguishes the Office of Emergency Management and Resilience from day- to-day emergency response planning performed by other Fire Department Bureaus and the Carlsbad Police Department. 

The Office of Emergency Management and Resilience maintains the capability to manage large-scale incident response actions through the Emergency Operations Center. The bureau maintains a close relationship with the San Diego County Unified Disaster Council and County Office of Emergency Services to maximize mutual aid support to city disaster recovery efforts. 

The Office of Emergency Management and Resilience trains city personnel and provides resources to establish shelters at city facilities should the need arise. It also manages the City of Carlsbad Community Emergency Response Team and is co-chair of the Ready Carlsbad Business Alliance, a relationship between the Carlsbad Chamber of Commerce, the city and local businesses.

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