Copies of most incident reports are only available through the Fire Department. However, copies of medical reports are only available through the billing company, Wittman Enterprises. Accordingly, the Fire Department is not the custodian for billing records and does not fulfill these requests.

If you have any questions, please contact Fire Administration 442-339-2141.

Incident Reports (non-medical)

Fire Incident reports are public records and can be requested by the general public. There is a processing time of up to 14 days. You will be notified when the report is ready. Reports can be picked-up or mailed only. We do not fax or electronically send copies of incident reports.

We offer two methods of requesting incident reports:

1. You may submit an online fire incident report request and make electronic payment here.  

2. You may submit a completed incident request form with payment to:

City of Carlsbad
Fire Administration
Attn: Records
2560 Orion Way
Carlsbad, CA 92010

The fee for incident reports is $10, cash or check only (payable to the City of Carlsbad). 

Billing Records

For incidents dated before June 1, 2007 or after June 1, 2015, please contact:

Wittman Enterprises
800-906-6552 ext. 611
www.chartswap.com

For incidents dated after June 1, 2007 to May 31, 2015, please contact:

Nexus Healthcare Solutions
Jacob Van Cleve, Director of Operations
760-439-6581 ext. 240

Emergency Medical Services (EMS) Reports

EMS (medical) reports are HIPAA protected and can only be released to the patient or legal representative. 

Photo identification is required for release of records. A signed release statement will be required if records are to be given to a person other than the patient (i.e. spouse, attorney, or insurance company).

For individuals requesting records, please call:

Wittman Enterprises

(800) 906-6552

For insurance companies, record retrieval organizations, law firms, etc. please visit: 

www.chartswap.com

For questions or additional information related to EMS records, please contact Wittman Enterprises at (800) 906-6552.